As part of the import, data is pushed to S3 and then queued to be imported into the platform. The most common issue in this process is with access to AWS. You will see an “Access Denied” message with a bunch of AWS details.
aws.ec2metadataR package installed.
~/.aws/configfile set up in your home directory on the instance you are running.
EC2_InstanceRoleStatIAM role. If you don’t know what this means, pop a request for help in the #techsupport channel.